Shipping
๐น Enjoy FREE SHIPPING on domestic (USA) orders over $75 and international orders over $100.
๐น Orders are usually dispatched within 7 days of your purchase.
๐น Once shipped, delivery typically takes 2-5 days.
Please note that shipping rates for many items are weight-based.
Returns
Atย Prune & Wild, every item is made just for you. Weโre a small business that uses aย print-on-demandย model, which means we donโt hold inventory โ your item is created individually the moment you place an order using the American based print-on-demand providers.
This allows us to keep costs down and maintain high quality, so we can offer unique locally made premium products at the best possible price โ without waste or overproduction.
Quality is assured and we guarantee your item will arrive in perfect condition.
If it doesnโt, weโll gladly offer aย replacement or refund โ no questions asked.
Please note:
Because each item isย made to order, weโre unable to accept general returns or exchanges. This is standard for on-demand production and helps us keep our commitment to sustainability and fairness.
We work with some of the best fulfillment partners in the industry, and weโre confident youโll love your item. Thank you so much for supporting Prune & Wild
๐น Full refunds are available for incorrect, damaged, or defective items.
๐น No refunds will be issued after 30 days from the purchase date.
If you believe you're eligible for a refund, contact us at Info@pruneandwild.com
Refund Eligibility:
๐น Item received damaged or defective
๐น Return initiated within 30 days of purchase
๐น Item is unused and in its original condition
Incorrect Sizing:
We totally understand that ordering the wrong size can happen โ especially when shopping online. While many fast fashion brands offer free exchanges, we're a boutique print-on-demand design company. Every item is made to order and printed by our production partners across the country, which means weโre unable to offer free exchanges.
That said, we want to help. If you ordered the wrong size, weโre happy to offer aย one-time reprint of your order at 50% offย in your preferred size. This helps us cover part of the reprint cost while still giving you a solution.
As a small, independent brand, weโd love to offer free size swaps โ but it just isnโt viable with our production model. By offering a 50% discount on reprints, this allows us to continue to operate without incurring loses on those orders. To help prevent future sizing issues, we recommend visiting ourย Fitting Room, where youโll find detailed size charts and model photos to help you choose the perfect fit.
Feel free to contact us with any return questions at Info@pruneandwild.com
Our refund policy may change at any time without notice.