Keep your t-shirts looking fresh by following these simple care steps!

🔹 Wash your t-shirts inside out to protect the design.
🔹 Use low temperatures and a gentle detergent for best results.
🔹 Avoid heavy spin cycles – a light wash is all you need!
🔹 Air dry whenever possible to help preserve the fabric. If you use a dryer, keep it on a low setting and avoid mixing with heavy items like jackets.
🔹 Iron inside out on a low setting to avoid direct heat on the design.

Shipping

🔹 Enjoy FREE SHIPPING on domestic (USA) orders over $75 and international orders over $100.
🔹 Orders are usually dispatched within 7 days of your purchase.
🔹 Once shipped, delivery typically takes 2-5 days.

Please note that shipping rates for many items are weight-based.

Returns, Exchanges & Refunds

At Prune & Wild, every item is custom made especially for you.

We're a small business that uses a print-on-demand model, working with independent printing partners local to you wherever possible. As soon as you place your order, we pay one of our production partners to individually print your chosen design onto your selected garment.

Because every product is created specifically for your order, rather than taken from existing stock, it is classified as a custom-made item. This allows us to reduce waste, avoid overproduction, and offer premium-quality products at the best possible price. However, it also means we cannot simply return products to stock once they have been produced.

Free Size & Fit Exchanges

We want you to love what you receive.

If your item doesn't fit quite as expected, or you'd simply prefer a different garment style, we'll happily provide a free replacement (less shipping costs) to help you find the perfect fit.

Your replacement can be:

• A different size
• A different garment style
• A different colour

Our goal is simple: to make sure you end up with a product you'll genuinely enjoy wearing.

You can browse every garment we print on in our Fitting Room, including detailed size guides and model photos:

Fitting Room – Prune & Wild

With dozens of different garment styles available across our website, many customers discover another fit they love even more.

Returns for Store Credit

If you'd simply like to return your item, we're happy to issue 100% of the purchase price as Prune & Wild Store Credit once your return has been received and approved.

Because every item is custom made specifically for you, we pay for production each time an order is placed and therefore are unable to resell them. we unfortunately cannot offer refunds back to your original payment method for change-of-mind purchases.

Your Prune & Wild Store Credit:

• Never expires.
• Is automatically added to your customer account.
• Can be used at any time.
• Can be spent on any product across our website.

Whether you'd like a different design, garment, colour or something completely different in the future, your credit will always be there whenever you're ready to use it.

Quality Guarantee

We stand behind every product we make.

If your order arrives:

• Damaged
• Defective
• Incorrect
• Or with a manufacturing or print defect

we'll gladly provide a replacement or a full refund to your original payment method.

Please contact us within 30 days of receiving your order by emailing info@pruneandwild.com, and we'll make it right.

Need Help?

If you have any questions about sizing, garment styles, exchanges or returns, we'd love to help.

Simply email info@pruneandwild.com, and our team will help you find the perfect solution.

Prune & Wild reserves the right to update this policy at any time without prior notice.