Shipping
🔹 Enjoy FREE SHIPPING on domestic (USA) orders over $75 and international orders over $100.
🔹 Orders are usually dispatched within 7 days of your purchase.
🔹 Once shipped, delivery typically takes 2-5 days.
Please note that shipping rates for many items are weight-based.
Returns
At Prune & Wild, we aim for you to love your purchase. Since our items are printed on demand, they’re generally non-returnable, but we strive for 100% satisfaction. If there’s an issue, please reach out!
🔹 Full refunds are available for incorrect, damaged, or defective items.
🔹 No refunds will be issued after 30 days from the purchase date.
If you believe you're eligible for a refund, contact us at Info@pruneandwild.com
Refund Eligibility:
🔹 Item received damaged or defective
🔹 Return initiated within 30 days of purchase
🔹 Item is unused and in its original condition
Incorrect Sizing:
We totally understand that ordering the wrong size can happen — especially when shopping online. While many fast fashion brands offer free exchanges, we're a boutique print-on-demand design company. Every item is made to order and printed by our production partners across the country, which means we’re unable to offer standard exchanges.
That said, we want to help. If you ordered the wrong size, we’re happy to offer a one-time reprint of your order at 50% off in your preferred size. This helps us cover part of the reprint cost while still giving you a solution.
As a small, independent brand, we’d love to offer free size swaps — but it just isn’t viable with our production model. By offering a 50% discount on reprints, this allows us to continue to operate without incurring loses on those orders. To help prevent future sizing issues, we recommend visiting our Fitting Room, where you’ll find detailed size charts and model photos to help you choose the perfect fit.
Thanks so much for your support and understanding.
Feel free to contact us with any return questions at Info@pruneandwild.com
Our refund policy may change at any time without notice.