Knit Turtleneck Sweater

Shipping

🔹 Enjoy FREE SHIPPING on domestic (USA) orders over $75 and international orders over $100.
🔹 Orders are usually dispatched within 7 days of your purchase.
🔹 Once shipped, delivery typically takes 2-5 days.

Please note that shipping rates for many items are weight-based.

Returns & Exchanges (14 Days)

You may return or exchange any eligible item within 14 days of receiving it.

To qualify, items must be:

• unused and unworn
• unwashed
• in their original condition
• with all tags and packaging attached

To start a return or exchange, please contact our support team within the 14-day window and we’ll guide you through the next steps.

Damaged or Defective Items (5-Day Reporting Window)

If your item arrives damaged or defective, please notify us within 5 days of delivery.
We’ll arrange a replacement or refund as quickly as possible.

When reporting an issue, please include:

• your order number
• a brief description of the problem
• clear photos of the damage or defect

Refunds

Once your return is received and inspected, we’ll issue a refund to your original payment method.
Shipping fees (if applicable) are non-refundable.

Non-Returnable Items

For hygiene and safety reasons, certain items may be final sale. Any such items will be clearly marked on the product page.

Need Help?

If you have any questions about returns, exchanges, or product issues, our support team is here to assist.

Info@pruneandwild.com

Our refund policy may change at any time without notice.