Shipping
🔹 Enjoy FREE SHIPPING on domestic (USA) orders over $75 and international orders over $100.
🔹 Orders are usually dispatched within 7 days of your purchase.
🔹 Once shipped, delivery typically takes 2-5 days.
Please note that shipping rates for many items are weight-based.
Returns
At Prune & Wild, every item is made just for you. We’re a small business that uses a print-on-demand model, which means we don’t hold inventory — your item is created individually the moment you place an order using the American based print-on-demand providers.
This allows us to keep costs down and maintain high quality, so we can offer unique locally made premium products at the best possible price — without waste or overproduction.
Quality is assured and we guarantee your item will arrive in perfect condition.
If it doesn’t, we’ll gladly offer a replacement or refund — no questions asked.
Please note:
Because each item is made to order, we’re unable to accept general returns or exchanges. This is standard for on-demand production and helps us keep our commitment to sustainability and fairness.
We work with some of the best fulfillment partners in the industry, and we’re confident you’ll love your item. Thank you so much for supporting Prune & Wild
🔹 Full refunds are available for incorrect, damaged, or defective items.
🔹 No refunds will be issued after 30 days from the purchase date.
If you believe you're eligible for a refund, contact us at Info@pruneandwild.com
Refund Eligibility:
🔹 Item received damaged or defective
🔹 Return initiated within 30 days of purchase
🔹 Item is unused and in its original condition
Incorrect Sizing:
We totally understand that ordering the wrong size can happen — especially when shopping online. While many fast fashion brands offer free exchanges, we're a boutique print-on-demand design company. Every item is made to order and printed by our production partners across the country, which means we’re unable to offer free exchanges.
That said, we want to help. If you ordered the wrong size, we’re happy to offer a one-time reprint of your order at 50% off in your preferred size. This helps us cover part of the reprint cost while still giving you a solution.
As a small, independent brand, we’d love to offer free size swaps — but it just isn’t viable with our production model. By offering a 50% discount on reprints, this allows us to continue to operate without incurring loses on those orders. To help prevent future sizing issues, we recommend visiting our Fitting Room, where you’ll find detailed size charts and model photos to help you choose the perfect fit.
Feel free to contact us with any return questions at Info@pruneandwild.com
Our refund policy may change at any time without notice.